Application Advice


We'd prefer electronic applications but if that isn't possible you can post or drop in your application. If your application is not electronic don't put it in a folder or binder, just staple it or put a paper clip on it in the top left hand corner. Do not include original documents, such as qualifications, in your application, as your application will not be returned to you. It's also important that you keep a copy for your own reference.


Read the position description and any other related documentation. If there is a contact person for the position, you are welcome to call and speak to them so that you can get a clear understanding of the position. Don't be afraid to ask questions. You can call them more than once if you need to. They are there to help.

There should be at least three parts to your application:

  1. A covering letter
  2. A current résumé
  3. Statements about how you meet the Key Selection Criteria of the position

These are detailed below. 

Covering Letter

First impressions count. The covering letter is you introducing yourself to us. It should be concise, provide a summary of the reasons as to why we should consider you for the position and be written in such a way that will make us want to read more about you. Be bold, be inventive - grab our attention. The covering letter should include:

  • The title of the position you are applying for
  • The date
  • Where you saw the position advertised
  • A brief summary of why you are applying for the position and what qualifications and experience you have that are relevant


A resume is a short chronological statement of your work history and your qualifications. Your resume can include other relevant information. As a minimum it should cover the following areas:

  • Your employment history
    Starting with your current or most recent position including details such as employment dates, the capacity in which you were employed, your position and brief outline of your main areas of responsibility. Don't put information here that can't be supported. 
  • Your qualifications
    If the position asks for qualifications and/or training you must identify that you have them. If you have any other formal qualifications, list them. List the most recent first, identifying title, year awarded and institution. You will be asked to prove these if you are offered the job. 
  • Other information
    Such as referee details (make sure you seek their permission), your hobbies, any achievements and any other information you want us to know about you. We don't need to know everything about you, just the things that relate to the job. Again, keep it short, preferably in dot-point form.

Key Selection Criteria

The Key Selection Criteria (KSC) is a list of skills, attributes, knowledge and qualifications required for the position. They can be found in the Position Description, or in the Key Selection Criteria section if applying online.

You need to provide a statement for each of the criteria, explaining how you meet each requirement. Applicants who don't address the criteria will not be considered for the role.

Make sure you carefully read each of the Key Selection Criteria. Some criteria require you to have "experience in" something, whereas others only require an "understanding of" something.

You should address each of the selection criteria individually. If you're not applying online, make sure you use separate headings for each of the criteria. If you don't understand a criterion, please call the contact listed on the advertisement for further information.

In your responses, make sure to support your claims with evidence. If you say "I am an extremely motivated individual", you need provide an example to support this. Try the following:

  • Describe a situation that supports your statement
  • What were your actions? What did you do?
  • What was the outcome of your actions?

What we will do

  • We will acknowledge your application
  • We will keep your application confidential and we will not discuss it with anyone outside of the process
  • We will assess your application on merit
  • We will notify you of the outcome

Good luck with your application, and if you need clarification or advice, or if there's a problem, please contact Council's Human Resources Department on (03) 5832 9593 or via email