Step 3 Re-opening Roadmap for Greater Shepparton Businesses

Having reached a 14-day average within a low acceptable range and with no mystery cases, regional Victoria has reached the necessary “trigger point” in the State Government’s roadmap. Greater Shepparton will now progress to the Step 3 of our reopening roadmap. So what does this mean for businesses within Greater Shepparton?


Hospitality businesses will be able to serve patrons outdoors, with a cap of 50-seated patrons per venue, and an updated ‘two square metre’ density limit in place.

Indoors, venues can open with a cap of 10-seated customers per space – with up to two spaces per venue – and in line with the existing ‘four square metre’ density rule.

Tables must be spaced at least 1.5m apart, cleaned after every customer and the details of all patrons must be kept.

Up to $5,000 will be available from the State Government to assist hospitality businesses to deliver outdoor dining. This funding will support resources such as umbrellas, seating and staff training just as an example.

Grants will also be provided to local government, including Greater Shepparton, to support outdoor dining, with funds potentially available to assist with traffic management, bollards, planter boxes and signage, minor civil works, additional waste management, local marketing, etc. Such resources can be used to support common or collective outdoor areas that complement the style of dining offered by hospitality businesses.  Guidelines for local government to access this funding will be made available in the coming days.

Greater Shepparton is currently working through a process to expedite planning and outdoor dining permits, and providing clear and simple examples of how to establish an outdoor designated dining area including permanent and temporary barriers, furniture and umbrellas. 

Learn more about how Council is helping hospitality businesses to start or expand their outdoor dining footprint capabilities.

The State Government is working with the Victorian Commission for Gambling and Liquor Regulation (VCGLR) to fast track liquor licencing required for outdoor serves of alcohol.


The numbers for weddings and funerals will increase, and religious gatherings can happen outdoors with up to ten people.

Beauty and personal care services

Beauty and personal care services will also be available with a face covering.

Real Estate

Regional real estate agents will be able to hold auctions outdoors with up to ten people.

COVIDSafe Plan

It is critical that our businesses understand that they are required to operate using a COVIDSafe Plan. This will come into force as of 28 September 2020.

Businesses do not need to be overwhelmed by this as there are already templates, FAQs and guidance provided by the State Government.

If you need assistance with this please contact Council’s Economic Development Team on (03) 5832 9700.

COVIDSafe principles for business

Just as important is to remember to operate your business using COVIDSafe principles:

  • Ensure physical distancing (1.5 metres) for staff, patrons and customers.
  • Ensure you, your staff and customers wear a mask or face covering.
  • Practice good hygiene and regularly clean your facilities, shared spaces and provide additional cleaning supplies.
  • Keep contact details of customers of all workers, subcontractors, customers and clients attending the work premises for 15 minutes or longer.
  • Act quickly if staff become unwell, send them home and direct them to be tested. If tested they must stay home until they have their result.
  • Report any positive cases of COVID-19 to DHHS, Worksafe, Health and Safety Representatives, and notify your staff ASAP.
  • If a staff member tests positive undertake a deep cleaning of your businesses.
  • Avoid interactions in close spaces with one worker per foursquare metres of enclosed workspace or in shared areas.
  • Create workforce bubbles.