Feeling Safe

Is is important that Greater Shepparton residents live in a community that is safe and secure. This section contains links and contacts related to reporting crime and family violence response.

If you or anyone you know are in immediate danger, call 000 or go to a police station.

Safety at home

The stress at home is creating lots of conflict in our household. Who can I talk to?  

For some people, home is not the safest place. Self-isolation and increased stress during COVID-19 may lead to significant family conflict, while some will find themselves at home with an abusive partner, and without access to their usual support.

You might feel unsafe because someone close to you is hurting you, controlling you or making you feel afraid – such as your partner, family member, carer or parent(s).

Victorian Police

If you or anyone you know are in immediate danger, call 000 or go to a police station.

If English is not your first language, call Triple Zero (000) and tell them your language. They will connect an interpreter. If you or someone you know isn’t in immediate danger, but feel unsafe there are several options to help with ensuring your safety or that of others.

I am feeling threatened and scared by my partner’s behaviour at the moment. What can I do? 

If you or anyone you know are in immediate danger, call 000 or go to a police station.

The following local and state-wide services can help with matters concerning crisis support for family violence matters.

Greater Shepparton support services

  • Vincent Care (Marian Community) - 03 5821 9458
    Services include women, children and young people's family violence services
  • Goulburn Valley Centre Against Sexual Assault (GVCASA) - 03 5831 2343
    Services include a 24/7 crisis care response to anyone who has experienced sexual assault at any point in their lives.
  • Primary Care Connect - 03 5823 3200
    Services include women, children and young people's family violence services and men’s family violence services.
  • Rumbalara Aboriginal Co-operative - 03 5820 0000
    Services include support for aboriginal families and young people.
  • Child FIRST - 03 1300 854 944
    Services include child and family services.

State-wide services

  • 1800RESPECT - 1800 737 732
    Highly trained and qualified counsellors available 24 hours a day, 7 days a week, via phone and webchat.
  • The Orange Door
    A free service for adults, children and young people who are experiencing or have experienced family violence and families who need extra support with the care of children.
  • Kids Helpline - 1800 55 18 00
    Available 24 hours a day, 7 days a week, Kids Helpline is a free, private and confidential, telephone and online counselling service for young people aged between 5 and 25.
  • Sexual Assault Crisis Line - 1800 806 292
    Available 24 hours a day, seven days a week for victims of sexual assault.
  • Men’s Referral Service - 1300 766 491
    Available 8am to 9pm Monday to Friday; 9am to 5pm Saturday and Sunday for men using controlling behaviour, women seeking information and friends or family or colleagues of people who are using or experiencing family violence.
  • Victims of Crime Helpline - 1800 819 817 or text 0427 767 891
    Available 8am to 11pm every day for adult male victims of family violence and victims of violent crime. 
  • w/respect - 1800 542 847
    Available 5pm to 11pm each Wednesday and 10am to 10pm on Saturday and Sunday, w/respect is a specialist LGBTIQ family violence service.
  • MensLine Australia - 1300 78 99 78
    Available 24 hours a day, 7 days a week, MensLine is a telephone and online counselling service for men with family and relationship concerns.

I am concerned about the welfare of my neighbour’s children, who can I talk to? 

If you or anyone you know are in immediate danger, call 000 or go to a police station.

Child Protection Shepparton - 1300 360 391

Child Protection provides child-centred, family-focused services to protect children and young people from significant harm caused by abuse or neglect within the family.

It also aims to ensure that children and young people receive ongoing support to deal with the effect of abuse and neglect on their wellbeing and development. You should make a report to Child Protection if you have formed a reasonable belief that a child has suffered or is likely to suffer significant harm as a result of abuse or neglect and their parent has not or is unlikely to protect them from harm of that type.

Concerns can be raised anonymously and confidentially.

Family Violence / Child Safety

Primary Care Connect

Primary Care Connect provides family violence services to women, children, young people and men's family violence services. Call (03) 5823 3200.

Primary Care Connect website

Rumbalara Aboriginal Co-operative

Aboriginal family violence services. Call (03) 5820 0000.

Rumbalara website

Vincent Care (Marian Community)

Women, children and young people's family violence services. Call 1800 825 955.

Vincent Care website

ChildFIRST

Child and family services. Call 1300 854 944.

ChildFIRST website

The Orange Door

For information and details on statewide, after hours services visit the Orange Door website. In an emergency, always dial 000.

The Orange Door website

Safe Steps Response Centre

Call the 24/7 family violence response phone line on 1800 015 188.

Safe Steps website

Berry Street – Hume Region

Berry Street are committed to ensuring that children and young people who have experienced trauma have a safe and secure place to live. Call (03) 5822 8100.

Berry Street website

1800RESPECT National Sexual Assault, Domestic Family Violence Counselling Service

1800RESPECT will continue to operate as per usual during the COVID-19 health emergency. We are open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse. Call 1800 737 732.

1800RESPECT website

Salvocare Shepparton

Emergency crisis and support services, family violence, homelessness and housing services. Please call from 9am to make an appointment.

Phone: 03 5820 8000
Address: 27 Wyndham Street Shepparton Vic 3630

Crime Stoppers

Crime Stoppers Victoria

It is business as usual at Crime Stoppers. Call 1800 333 000.

If your information relates to COVID-19, please report this to the Police Assistance Line on 131 444.

If this is an emergency, please call 000 now.

Crime Stoppers website

Other Reports to Police

Victoria Police

Victoria Police has officially launched a new 24-hour police assistance phone line and online reporting service for the community to connect with about non-urgent crimes and events including property damage, lost or located property, theft, neighbourhood disputes of a non-urgent nature, noise complaints, absence from residence registrations, PartySafe registrations and other general non-urgent police enquiries. Call 131 444.

Police Assistance Line and Online Reporting website 

Shepparton Police Station

Shepparton Police Station is open 24 hours at:

  • 155 Welsford St,
    Shepparton 3630.
  • Telephone: (03) 5820 5777
  • Fax: (03) 5820 5704 358205777

Mooroopna Police Station

Mooroopna Police Station is open 16 hours daily at:

  • 119 Toolamba Rd,
    Mooroopna 3629.
  • Telephone: (03) 5825 4131
  • Fax: (03) 5825 1166

Murchison Police Station

Murchison Police Station is open eight hours daily at:

  • 8 Watson St,
    Murchison 3610.
  • Telephone: (03) 5826 2222
  • Fax: (03) 5826 2252

Tatura Police Station

Tatura Police Station is open 16 hours daily at:

  • 195-199 Hogan St,
    Tatura 3616.
  • Telephone: (03) 5824 3099
  • Fax: (03) 5824 2529