Goulburn Valley Health

Volunteer commitment

The GV Health Volunteers are committed to the GV Health purpose and values:

Our Purpose

Improving community wellbeing through high quality health services, outstanding care and learning.

Our Values and Behaviours

Our culture is made up of our CREATE values and behaviour, through which we commit to delivering ongoing quality healthcare for our community.  Our CREATE values and behaviours are the foundations for our strategic pillars, and for achieving our goals.

About GV Health 

Goulburn Valley Health is a 280-bed multi-campus health service, providing a broad range of hospital and community-based health services throughout the Goulburn Valley.

The main campus is located at Graham Street, Shepparton, providing emergency services, intensive care, outpatients, medical, surgical, paediatric, obstetric, dental, palliative, oncology, mental health, aged care, rehabilitation, medical imaging, pathology, pharmacy and related allied health and community healthcare services.

GV Health Tatura – provides acute hospital services and dedicated palliative care facilities,  Parkvilla Aged Care facility at Tatura is a 15-bed, high-care nursing home.

Waranga Health is a 36 bed aged care facility.  It consists of a four bed, acute care unit, a district nursing service and outpatient ambulatory consulting services.

Our Volunteers

We believe that volunteers enhance our organisation by providing much needed ’value added’ services to our patients, residents and their families.  We consider our volunteers a valuable and complementary part of the health care team.

We provide work that is meaningful, challenging and rewarding so that our volunteers know they are making a difference whilst they are learning and developing new skills.  We are careful to recruit the right person for the right role to ensure that the experience is beneficial to all.

Our volunteer program is based on meeting our organisation’s needs, and we match our volunteer’s skills and interests with available roles.

Volunteer Roles

Volunteers play an important role in the provision of safe and high quality care to patients, residents, families and staff at GV Health. Their varied experiences, skills and roles help share a level of compassion and understanding for patients and visitors of our service.

Various roles include:

  • Meeting and greeting patients and visitors
  • Wayfinding around GV Health
  • Selling newspapers and magazines on the wards
  • Tea & Coffee making
  • Spending time with patients
  • Providing administration and event support
  • Patient liaison in the Emergency Department

Volunteer Coordinator

Karen Saccuzzo
GV Health
0428 898 231