Please note: this is an archived news article release
This article was published on Thursday, 18 September, 2025. The information contained within may be out of date or inaccurate. News articles and media releases older than 60 days are archived for future reference.
Posted on Thursday 18th of September, 2025,
Residents are encouraged to share their thoughts on Greater Shepparton City Council and its services through the Local Government Community Satisfaction Survey.
The Community Satisfaction Survey is conducted by Computer Assisted Telephone Interviewing, with Greater Shepparton residents aged 18+ selected at random to take part. All responses are confidential and are grouped with others.
Research resource company Thinkfield will conduct the phone surveys which are a useful way for Council to understand whether it is meeting community expectations for the services it provides.
“The phone surveys, which will be conducted from now until Friday 31 October, are a useful tool for Council to gather feedback,” Director Corporate Services, Chris Teitzel said.
The 2024/2025 Community Satisfaction Survey results were positive with a highlight being the improved Customer Service score. Council’s positive overall performance and direction were also highlighted.
Mr Teitzel said Council would use these results as a benchmark to see if the community’s positive perceptions had continued.
“Residents can be assured that if they receive a phone call from Thinkfield the survey is legitimate and is being conducted on behalf of Council,” he said.
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More Events in Greater Shepparton
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GV Horse Gear Market
Great way to sell unwanted horse gear, or for buying horse gear bargains. Rugs, saddles, bridles, clothing etc. Read more
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