Please note: this is an archived news article release

This article was published on Friday, 16 July, 2021. The information contained within may be out of date or inaccurate. News articles and media releases older than 60 days are archived for future reference.

COVID-19 update on Council services and programs

As of close of business yesterday, Thursday 15 July 2021, the following arrangements came into effect. These arrangements are expected to stay in place until 11:59pm on Tuesday 20 July 2021, unless further direction is given by the State Government. For more detailed information, please visit our website https://greatershepparton.com.au/

Closed Facilities

Aquamoves
Customer Service (more information below)
Eastbank and Westside
Greater Shepparton Business Centre
GV Libraries
KidsTown (indoor facilities and cafe)
Resale Shop at Shepparton Resource Recovery Centre
Senior Citizens Facilities/Council Halls
Shepparton Sports Stadium
Tatura Park Exhibition and Events Complex
Visitor Centre

Operating with Restrictions

Animal Shelter (Open to people wanting to retrieve their animals by appointment only)
Encore Café (Open for takeaway only)
Maternal and Child Health Services
Saleyards
Victoria Park Lake Caravan Park

Open

Aerodrome
Botanic Gardens
Family Day Care
Immunisation sessions
KidsTown (outdoor area only)
Kindergartens
Long Day Care
Meals on Wheels
Parks and Recreation Reserves – Please note that Recreation Reserves and Sports Fields are closed for sporting events/fixtures
Playgrounds
Public Toilets
Resource Recovery Centres
Sharps disposal – collection service available
Skateparks

Customer Service

Council’s offices will be closed to the public as of Friday 16 July until Wednesday 21 July, or unless advised otherwise. Our Customer Service team will continue to assist you via:

Calling 5832 9700 Monday to Friday from 8:15am to 5:00pm
Emailing via council@shepparton.vic.gov.au
Submitting a request via our website http://greatershepparton.com.au/council/contact
Applications and payment of animal registration renewal payments, application payments, debtor recipient, infringements, licensing and rates payments via:
- 1300 181 761; or
- Council’s website; or
- Via BPay, Post Office or online banking
New animal registrations that do not require payment (ie, animals under 6 months of age) or that you are wanting to pay via cheque or money order, and Disabled Parking permit applications/renewals can be dropped into our after-hours chute and once processed we will contact you.

More information on restrictions for regional Victoria can be found here: https://www.dhhs.vic.gov.au/coronavirus