COVID-19 update on Council services and programs

Greater Shepparton City Council is monitoring and responding to State Government requirements in the management of the current COVID-19 outbreak.

As of close of business yesterday, Thursday 15 July 2021, the following arrangements came into effect. These arrangements are expected to stay in place until 11:59pm on Tuesday 20 July 2021, unless further direction is given by the State Government. For more detailed information, please visit our website https://greatershepparton.com.au/

Closed Facilities

  • Aquamoves
  • Customer Service (more information below)
  • Eastbank and Westside
  • Greater Shepparton Business Centre
  • GV Libraries
  • KidsTown (indoor facilities and cafe)
  • Resale Shop at Shepparton Resource Recovery Centre
  • Senior Citizens Facilities/Council Halls
  • Shepparton Sports Stadium
  • Tatura Park Exhibition and Events Complex
  • Visitor Centre

Operating with Restrictions

  • Animal Shelter (Open to people wanting to retrieve their animals by appointment only)
  • Encore Café (Open for takeaway only)
  • Maternal and Child Health Services
  • Saleyards
  • Victoria Park Lake Caravan Park

Open

  • Aerodrome
  • Botanic Gardens
  • Family Day Care
  • Immunisation sessions
  • KidsTown (outdoor area only)
  • Kindergartens
  • Long Day Care
  • Meals on Wheels
  • Parks and Recreation Reserves – Please note that Recreation Reserves and Sports Fields are closed for sporting events/fixtures
  • Playgrounds
  • Public Toilets
  • Resource Recovery Centres
  • Sharps disposal – collection service available
  • Skateparks

Customer Service

Council’s offices will be closed to the public as of Friday 16 July until Wednesday 21 July, or unless advised otherwise. Our Customer Service team will continue to assist you via:

  • Calling 5832 9700 Monday to Friday from 8:15am to 5:00pm
  • Emailing via council@shepparton.vic.gov.au
  • Submitting a request via our website http://greatershepparton.com.au/council/contact
  • Applications and payment of animal registration renewal payments, application payments, debtor recipient, infringements, licensing and rates payments via:
    • 1300 181 761; or
    • Council’s website; or
    • Via BPay, Post Office or online banking
  • New animal registrations that do not require payment (ie, animals under 6 months of age) or that you are wanting to pay via cheque or money order, and Disabled Parking permit applications/renewals can be dropped into our after-hours chute and once processed we will contact you.     

More information on restrictions for regional Victoria can be found here: https://www.dhhs.vic.gov.au/coronavirus

 

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