Council services over Christmas and New Year

Greater Shepparton City Council will be closed for the holiday period from 3.00pm Tuesday 24 December 2019 and will reopen at 8.15am Thursday 2 January 2020. For urgent matters in this time, please phone 03 5832 9700 and follow the prompts.

This page will be updated frequently leading up to Christmas as operating dates and times are confirmed. Please check back regularly.

The Riverlinks Box Office will be closed from 3.00pm Tuesday 24 December 2019 and will reopen at 10.00am Thursday 2 January 2020.

Tickets to shows can still be purchased online during this time via the Riverlinks website.

Shepparton Art Museum

SAM will be closed on Christmas Day (Wednesday 25 December 2019) and New Year’s Day (Wednesday 1 January 2020). Other days are as follows:

Tuesday 24 December 2019 Open 10.00am - 4.00pm
Wednesday 25 December 2019 CLOSED
Thursday 26 December 2019 Open 1.00pm - 4.00pm
Friday 27 December 2019 Open 10.00am - 4.00pm
Saturday 28 December 2019 Open 10.00am - 4.00pm
Sunday 29 December 2019 Open 10.00am - 4.00pm
Monday 30 December 2019 Open 10.00am - 4.00pm
Tuesday 31 December 2019 Open 10.00am - 4.00pm
Wednesday 1 January 2020 CLOSED
Thursday 2 January 2020 Open 10.00am - 4.00pm

Greater Shepparton Visitor Centre

The Visitor Centre is open every day from 9.00am to 5.00pm excluding Christmas Day (Wednesday 25 December 2019).

Aquamoves

Aquamoves will be closed on Christmas Day (Wednesday 25 December 2019). All other days are as follows:      

Tuesday 24 December 2019 Christmas Eve Open 6.00am - 5.00pm
Wednesday 25 December 2019 Christmas Day CLOSED
Thursday 26 December 2019 Boxing Day Open 8.30am - 7.00pm
Friday 27 December 2019 Normal Trading Hours Open 6.00am - 9.00pm
Saturday 28 December 2019 Normal Trading Hours Open 7.00am - 9.00pm
Sunday 29 December 2019 Normal Trading Hours Open 8.30am - 9.00pm
Monday 30 December 2019 Normal Trading Hours Open 6.00am - 9.00pm
Tuesday 31 December 2019 New Year’s Eve Open 6.00am - 5.00pm
Wednesday 1 January 2020 New Year’s Day Open 12noon - 7.00pm

Outdoor pools – Merrigum, Mooroopna, Tatura

The Mooroopna, Tatura and Merrigum Outdoor Pools will be closed on Christmas Day. These pools will open as normal on all other days across the Christmas and New Year period.

Please note – pool opening times are weather dependant and may change without notice. The pools will be closed on days less than 25 degrees and will stay open later when over 38 degrees.

Shepparton Sports Stadium

The Shepparton Sports Stadium will be closed from 8.00pm Friday 20 December 2019 and reopen at 8.30am on Monday 6 January 2020.

Please note – This closing period may be extended a further week should the stadium floor resealing still be underway. This will be communicated.

SPC KidsTown

The SPC KidsTown Playground is open for all school holidays from dawn to dusk. The KidsTown staffed operations, Cafe and the Miniature Train will be closed on 25 and 26 December 2019 (Christmas Day and Boxing Day).

Summer School Holiday operational hours: The Miniature Train will operate from 11.00am to 3.00pm and the Cafe will open from 10.00am to 3.00pm each day.

(Please note these times are weather dependant and may change without notice.)

Activities in the Park

The Activities in the Park program will take a break from Saturday 20 December 2019 and resume on Monday 6 January 2020.

Waste Services

No collections will occur on Wednesday 25 December 2019 or Wednesday 1 January 2020. During the few days following these dates, your bin will be emptied the day after normal collection, so:

Your Usual Bin Collection Changed Collection Date
Wednesday 25 December Thursday 26 December
Thursday 26 December Friday 27 December
Friday 27 December Saturday 28 December
Wednesday 1 January Thursday 2 January
Thursday 2 January Friday 3 January
Friday 3 January Saturday 4 January

Regular kerbside collection will resume on Monday 6 January 2020. If you have any queries please contact Customer Service on 03 5832 9700.

Transfer stations and landfill

Council's Resource Recovery Centres (Shepparton, Ardmona and Murchison) are closed on:

  • Christmas Day (Wednesday 25 December 2019);
  • Boxing Day (Thursday 26 December 2019); and
  • New Years Day (Wednesday 1 January 2020).

Shepparton and Ardmona Facilities will be closing early on the Christmas Eve (Tuesday 24 December 2019) with last transactions at 2:45pm for a 3:00pm close. 

Cosgrove landfill

On Tuesday 24 December 2019, Cosgrove landfill is expected to close early. Last truck is expected at 12:30 pm on the 24th December 2019.

Cosgrove landfill is closed on Christmas day and normal trading will resume on Boxing day, 26 December 2019. Cosgrove will also be closed on New Year’s Day (1 January 2020).

Animal Management

The Shepparton Animal Shelter will close at 2.30pm on Thursday 19 December 2019 and reopen at 8.15am Friday 20 December 2019.

The Shepparton Animal Shelter will then close at midday on Tuesday 24 December 2019 and reopen at 10.00am Thursday 2 January 2020.

Shelter staff will continue to care for all animals at the Shelter during this period.

For any Shelter enquiries during this time, please call the After Hours service on 03 5832 9700. If you have lost your animal or believe your animal may be at the Animal Shelter, please leave your details with the after hour’s service. If your animal is at the shelter, staff will contact you to arrange an appointment if required. 

Childcare/Kinder/Family Day Care

Our Long Day Care services will be closed from Tuesday 24 December 2019 and will reopen Thursday 2 January 2020.

Kindergartens will close from Friday 20 December 2019 and reopen from Tuesday 28 January 2020. Please contact individual services for session close and start dates.

Family Day Care will be closed from Tuesday 24 December 2019 and will reopen on Thursday 2 January 2020.

For closure enquires please contact Children’s Services 5832 9783.

Greater Shepparton Business Centre

Greater Shepparton Business Centre will close on Tuesday 24 December at 3pm and reopen at 8.15am on 2 January 2020.

Maternal and Child Health Service

All centres will be closed Friday 22 December 2017. Open sessions will not be running over this period. During all other times, a reduced service to cater for new babies will be available at:

  • Balaclava Road MCH Centre, 205 Balaclava Road, Shepparton
  • Riverside Plaza MCH Centre, Shop 21C 8025 GV Highway, Shepparton
  • Mooroopna Hub MCH Centre, 15 Morrell Street, Mooroopna

For all enquiries please call 5832 9312 between 9.00am – 4.00pm.

Normal service resumes on Monday 13 January 2019.

You may also contact the 24 hour service Maternal & Child Health Line 132 229.

Aged Services (Meals on Wheels, Home Care, Personal Care, Social Connections)

Home Care

Services are NOT available on public holidays. If you have any concerns with regards to Home Care over the Christmas period, please contact the Service Provision Team on 03 5832 9785.

Please note the following public holiday closures.

  • Wednesday 25 December 2019
  • Thursday 26 December 2019
  • Wednesday 1 January 2020

Personal Care (showering)

Will be provided as normal, unless you cancel your service. Please contact the Service Provision Team on 03 5832 9785 if you wish to discuss your service.

Social Support Individual (shopping)

Where it falls on a public holiday will be transferred to another day.

Respite Care

On public holidays can be provided with the Quality Services Coordinator’s approval. If you have any concerns with regards to respite on a public holiday, please contact the Service Provision Team on 03 5832 9785.

Meals on Wheels

Will continue as usual throughout Christmas for existing clients. Please call 03 5832 9808 to advise of any cancellations.

Social connection groups

  • Finish: Friday 20 December 2019.
  • Resume: Tuesday 28 January 2020.
  • Limited Respite Programs will operate during January.

The closures for Centre-based meals are as follows:

Mooroopna Community Meals

  • Finish: Monday 16 December 2019
  • Resume: Monday 20 January 2020 
  • Closed for public holiday on Monday 27 January 2020

Tatura Senior Citizen meals

  • Finish: Wednesday 11 December 2019
  • Resume: Wednesday 5 February 2020

Shepparton Senior Citizen meals

  • Finish: Wednesday 18 December 2019
  • Resume: Wednesday 8 January 2020

Goulburn Valley Regional Library

  • Goulburn Valley Libraries Branch Libraries and Administration Centre will close at 2pm on Tuesday 24 December. 
  • The Mobile Library will attend at Barmah and Picola only on that day.
  • Numurkah Library will open from 10am-2pm on Tuesday 24 December.
  • Goulburn Valley Libraries will be closed Christmas Day, Boxing Day and New Year’s Day only.
  • Our libraries, including the Mobile Library, will operate according to our usual opening hours on all other days.