Greater Shepparton City Council believes that the responsible handling of personal information is a key aspect of democratic governance, and is strongly committed to protecting an individual's right to privacy.
Accordingly, the Council is committed to full compliance with its obligations under the Privacy and Data Protection Act 2014 (Vic) ("Act"). In particular, the Council will comply with the Information Privacy Principles contained in the Act.
This Privacy Statement explains some of these principles and how they may apply to you.
Anonymous access to our site
You can browse Greater Shepparton City Council websites anonymously, without disclosing your personal information. By registering your membership for our websites you may choose not to provide personal information and this will not affect your access to the majority of the web site. However, areas or services provided through this site that require registration may not be accessible.
Collection and use of personal data
Greater Shepparton City Council-owned websites do not collect or record personal information, other than information you choose to provide through our online forms. Any information submitted will only be retained for such time as necessary to carry out the purposes for which the information is collected or as required by law.
E-mail addresses and any other contact details you provide will not be added to a mailing list without your consent.
Services from third-party websites
You may decline to provide your personal information. If you do provide personally identifiable information, you consent to the possible storage of this information offshore (outside of Australia). This means that once you have chosen to participate in the online transaction, Council will not have an obligation to take reasonable steps to ensure that the third-party (eg. SurveyMonkey) does not breach the Greater Shepparton City Council's Privacy Statement or Victorian Privacy Laws in relation to personal information that is given to them.
Due to the public (and potentially viral) nature of social media, you are warned not to share any personal information (such as email addresses, phone numbers, photos) that you do not wish to be publicly displayed. To protect everyone's privacy this warning applies to personal information about yourself, your friends and family as well as individual Council staff members.
Your interactions may also be removed or hidden from our social media pages at Council's discretion if they are found to be in breach of this Privacy Statement or the Terms and Conditions of the respective pages.
Any questions, comments, messages, discussions, images/video or other interactions with Council on social media may be captured for the purpose of record-keeping, and will be available to Council staff members with a current role requiring them to have such access. Access to this information is removed from staff who are on extended leave or no longer employed by Council.
Collection and use of site visit data
A cookie is a block of data that is shared between a web server and a user's browser. If you decide to use any services of our website that require you to create an account, our website may place a cookie on your computer. This cookie is only used to remember your login information if you check the "Remember me" box on the login form. Although this cookie may identify you as a registered use of our website, your identity will not be used for any other purpose than for which it was provided. You can find more information about cookies on sites such as Cookie Central.
The following non-personal information is automatically recorded by this site's web server for statistical and system administration purposes only:
- your IP address;
- the date and the time of your visit to the site;
- the pages you accessed and downloaded;
- your operating system;
- the type of browser you are using.
To the extent that this data could make you identifiable, Greater Shepparton City Council will not attempt to identify individuals from the records the server automatically generates unless that is necessary to investigate a breach of law or regulation.
We will not disclose your personal information to a third party without your consent, unless we are required or authorised to do so by law or other regulation. In the event of an investigation into suspected unlawful or improper activity, a law enforcement agency or government agency may exercise its legal authority to inspect the web server's records (eg. in relation to hacking or abusive messages).
Security of your personal data
Although every effort is made with regard to security, this web site does not guarantee secure transmission of information over the Internet. You should be aware that there are risks in transmitting information across the Internet. If you are concerned about conveying sensitive material to Greater Shepparton City Council over the Internet, you might prefer to contact us by telephone or mail.
- Office of the Victorian Information Commissioner
The OVIC website contains information about the Privacy and Data Protection Act 2014 (Vic) and the standards for the way Council and government organisations must handle your personal information.