Animal Ranger Service and After Hours Animal Management Service
Council's Animal Rangers offer a wide variety of services to the community, including an after-hours service for emergency animal situations.
Animal Management Service
Council's Animal Rangers are able to investigate and commence legal action on a variety of domestic animal related issues during Council business hours.
Issues include (but are not limited to):
- wandering livestock;
- wandering dogs;
- dog attacks;
- dangerous dogs;
- animal cruelty;
- animal welfare;
- nuisance animals; and/or
- excess animals.
To register a request or complaint, please contact Council on (03) 5832 9700 or visit the Council office, 90 Welsford Street Shepparton during office hours.
Requests can also be submitted online. Please do not submit requests regarding emergency situations or urgent requests via the website or email as these may not be received in a timely manner. Urgent requests include dog attacks, dogs wandering, livestock wandering, and animal welfare concerns.
After Hours Animal Management Service
Council offers an emergency after hours ranger service from 5pm to 8.15am Monday to Friday and all hours of the weekend, to deal with Animal Management emergencies, including:
- livestock on Council-controlled roads
- dog attacks
- injured animals
- other situations deemed by an authorised officer to be an emergency.
For an emergency please contact Council on (03) 5832 9700, and to report an animal emergency, please press 1. If you wish to report a local laws emergency, please press 2.
Non-emergency situations including enquiries for the Animal Shelter and reports of uncontained dogs are dealt with during business hours and will not be attended to by our after hours service.
Please report non emergencies by calling (03) 5832 9700 during business hours.