MILS (Multilingual Information Line Service)

MILS (Multilingual Information Line Service) is a telephone service that provides access to a range of Council information through pre-recorded messages or connection to an interpreter and one of Council’s Citizens Service Officers.

Pre-recorded information about Council’s Services are available in Arabic, English, Dari and Sudanese Arabic.

Services include:

  • Aged, Disability and Access and Inclusion
  • Immunisation and Family and Children Services
  • Rates
  • Waste and Recycling
  • Libraries and Leisure Centres
  • Parking
  • Animal Registration and Payments
  • Emergency Services

Connection to an interpreter is available in up to 140 languages.