Council services over Christmas and New Year

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Greater Shepparton City Council will be closed for the holiday period from 3.00pm on Wednesday 24 December 2025 and will reopen at 8.15am on Monday 5 January 2026. For urgent matters in this time, please phone (03) 5832 9700 and follow the prompts.

Please check back regularly. This page may be updated leading up to Christmas as operating dates and times are confirmed across Councils many services and facilities. 

Council Offices (Welsford Street)

Aside from the closure period above, Greater Shepparton City Council’s Customer Service phone and email service is operating as usual. We encourage you head to our Contact Council page to see our current hours of operation, or to find our phone or email contact details.

Riverlinks

We're still chasing up these dates. Please check back a little later.

Greater Shepparton Visitor Centre

Open 9am to 5pm, seven days a week. Closed only on Christmas Day.

Shepparton Sports Stadium

We're still chasing up these dates. Please check back a little later.

KidsTown

KidsTown Playground is open for all of the school holidays from dawn to dusk.

We're still chasing up dates for the KidsTown Dig In Cafe. Please check back a little later.

Aquamoves

We're still chasing up these dates. Please check back a little later.

Outdoor Pools – Aquamoves

Our outdoor pools at Aquamoves will have different operating times throughout the summer season. Please check the table below carefully for times and dates. 

Outdoor Pools – Merrigum, Mooroopna, Tatura

We're still chasing up these dates. Please check back a little later.

Please note – If the temperature is forecast to be 24 degrees or below the outdoor pools will be closed. When the temperature is forecast to be 38 degrees and above the pool opening hours will be extended. The above hours are subject to change. For rural outdoor pool enquiries and bookings phone Council’s Seasonal Outdoor Pools Coordinator on (03) 5832 9486.

Activities in the Park

We're still chasing up these dates. Please check back a little later.

Waste Services / Rubbish Collection / Nappy Collection

Please refer to the table below for changes to bin collection dates over the Christmas and New Year period. You can also look up a collection date calendar for your own property here.

Resource Recovery Centres (RRC) / Landfill

Shepparton RRC

• Usual hours: Monday to Saturday 8am-4.15pm, Sunday/Public Holiday: 9am-4.15pm
• Christmas Eve: 9am-2.45pm
• CLOSED: 25 December (Christmas Day), 26 December (Boxing Day), 1 January (New Year’s Day)

Ardmona RRC

• Usual hours: Tuesday, Thursday, Saturday 8am-4.15pm, Sunday/Public Holiday: 9am-4.15pm
• Christmas Eve: 9am-2.45pm
• CLOSED: 25 December (Christmas Day), 26 December (Boxing Day), 1 January (New Year’s Day)

Murchison RRC

• Usual hours: Sunday afternoons 12pm-3.45pm (revised hours)
• CLOSED: 25 December (Christmas Day), 26 December (Boxing Day), 1 January (New Year’s Day)

Cosgrove Landfill

• Usual hours: Monday to Friday 8am-3pm, Saturday 9am-11am
• CLOSED: 25 December (Christmas Day), 1 January (New Year’s Day)
• Please note: Cosgrove Landfill will remain open from 8am to 3pm on Saturday 28 December 2024 and Saturday 4 January 2025 to cover Kerbside Collections.

RRC Re-sale Shop

Re-sale shop will be closed from Monday 23 December 2024 and reopen on Monday 6 January 2025 with new operating hours 8am to 12 noon.*}

After Hours Animal Management Service

Council offers an emergency after-hours ranger service which operates during the Christmas closure from 3pm on Wednesday 24 December 2025 to 8.15am on Monday 5 January 2026, to deal with animal management emergencies, including:

• livestock on Council-controlled roads
• stray dogs
• dog attacks
• injured or sick animals
• other situations deemed by an authorised officer to be an emergency.

To report an animal emergency, please contact Council on (03) 5832 9700 and press 1.

Non-emergency situations such as reports of uncontained dogs, barking dogs and wandering cats will not be attended to by our after-hours service. Please report non-emergencies by calling (03) 5832 9700 when the Council office reopens on Thursday 2 January 2025.

Shepparton Animal Shelter

We're still chasing up these dates. Please check back a little later.

For any Shelter enquiries during this time, please call the After Hours service on (03) 5832 9700. If you have lost your animal or believe your animal may be at the Animal Shelter, please leave your details with the After-Hours service.

If you are interested in adopting animal, please complete and submit the online Animal Adoption Questionnaire. Once the shelter reopens, staff will review the adoption applications and contact applicants as soon as possible.

Long Day Care / 3 & 4 Year Old Kindergarten / Occasional Care

We're still chasing up these dates. Please check back a little later.

For closure enquires please contact Council's Early Years department on (03) 5832 9783.

Maternal and Child Health Service

We're still chasing up these dates. Please check back a little later.

For all enquiries please call (03) 5832 9312 between 9am – 4pm.

You may also contact the 24 hour service Maternal & Child Health Line on 132 229.

Greater Shepparton Business Centre

We're still chasing up these dates. Please check back a little later.

Goulburn Valley Regional Library

We're still chasing up these dates. Please check back a little later.