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Flood Damage Insurance Claim Assistance with Insurance Council of Australia

The Insurance Council of Australia (ICA) and insurers will be visiting Mooroopna to assist residents impacted by last year’s floods with their insurance claims.

When:
Wednesday 20th of September, 2023, at 12:00pm to 6:00pm
Where:
Sir Ian McLennan Centre, Joyce Reid Drive, Mooroopna
Cost:
Free
Website:
insurancecouncil.com.au/Bookings

The Insurance Council of Australia and insurers will be available for in-person consultations to provide customers with the opportunity to discuss the progress of their claim, and to work through any outstanding issues with their insurer.

It will be the fifth community consultation held in the region by the ICA and insurers since the October floods that devastated communities across three states.

Since the flood event, more than 11,000 claims have been lodged in Victoria alone, totalling $473 million. This includes around 5,600 home property claims, 2,500 home contents claims and 752 motor vehicle claims.

The flood impacted communities across New South Wales, Tasmania and Victoria, resulting in more than 33,000 claims and costing $736 million in insured losses. Close to 80 per cent of all claims from this flood event are now closed, which is on trend for closure rates for events of this type.

The in-person customer meetings are an opportunity for customers to discuss their claim, and to work through any issues they may be experiencing with their insurer at a time that suits.

Policyholders from surrounding areas are also encouraged to book an appointment.

To check appointment availability and to book go to insurancecouncil.com.au/Bookings.

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