Please note: this is an archived news article release

This article was published on Monday, 23 August, 2021. The information contained within may be out of date or inaccurate. News articles and media releases older than 60 days are archived for future reference.

Changes to Council services and facilities during COVID-19 lockdown

Due to the state-wide lockdown currently in place, several of Council’s services and facilities are either closed or operating with restrictions. These arrangements are expected to remain in place until 11:59pm on Thursday 2 September 2021, or unless further direction is given by the State Government.

For more detailed information about the changes to Council services, please visit our Changes to Council Services page.

Closed Facilities

Animal Shelter (animals are being cared for, to retrieve pets phone 5232 9700)
Aquamoves
Customer Service Reception – phones and email are still operating please see further information below and sharps collection is still available
Eastbank and Westside
Greater Shepparton Business Centre
GV Libraries
KidsTown
Parks and Recreation Reserves
Playgrounds
Resale Shop at Shepparton Resource Recovery Centre
Senior Citizens Facilities/Council Halls
Shepparton Sports Stadium
Skateparks
Tatura Park Exhibition and Events Complex
Greater Shepparton Visitor Centre

Operating with Restrictions

Encore Café (Open for takeaway only)
Maternal and Child Health Services
Saleyards
Victoria Park Lake Caravan Park

Open

Shepparton Aerodrome
Australian Botanic Gardens
Family Day Care (only available to children of authorised workers or vulnerable children)
Immunisation sessions
Kindergartens and Long Day Care (only available for vulnerable children and children of authorised workers)
Meals on Wheels
Public Toilets
Resource Recovery Centres
Sharps disposal – collection service available (please ring the Welsford Street front door bell for assistance)

Customer Service

Council’s offices will be closed to the public until 8.15am on Friday 3 September, or unless advised otherwise. Our Customer Service team will continue to assist you via:

Calling 5832 9700 Monday to Friday from 8:15am to 5:00pm
Emailing via council@shepparton.vic.gov.au
Submitting a request via our website
Applications and payment of animal registration renewal payments, application payments, debtor recipient, infringements, licensing and rates payments via:
- 1300 181 761; or
- Council’s website; or
- Via BPay, Post Office or online banking
New animal registrations that do not require payment (i.e., animals under six months of age) or that you are wanting to pay via cheque or money order can be dropped into our after-hours chute and once processed we will contact you.

For a full list of COVID-19 exposure sites in Greater Shepparton, visit: the Coronavirus website's Exposure Sites page.

More information on restrictions for regional Victoria can be found on the DHHS website.