Please note: this is an archived news article release
This article was published on Friday, 15 November, 2019. The information contained within may be out of date or inaccurate. News articles and media releases older than 60 days are archived for future reference.
Posted on Friday 15th of November, 2019,
The Community Satisfaction Survey 2019-20 Quarter 1, which was completed by the company Thinkfield in September 2019, showed a rise in the Overall Performance of Greater Shepparton City Council.
The aim of the survey is to assess the performance of Council, and to look into ways to improve and provide better services. The survey measures how the community believes Council is performing on delivering services.
Highlights of the Quarter 1 survey included the best Overall Performance score since records began in 2012, as well as rises in Enforcement of Local Laws, Building Control, Maternal and Child Health, Disability Services and Activities, Events and Festivals and Public Swimming Pools. Positive results were also recorded in Overall Council Direction, Overall Waste Services, Overall Parks and Reserves and Customer Service.
Areas Council needs to improve as shown by the data include Animal management, Decisions made in the interest of the community, Lobbying on behalf of the community and Sealed local roads.
The Community Satisfaction Survey 2019-20 Quarter 2 will take place between Monday 2 December and Monday 16 December.
More News from Greater Shepparton
Wednesday 18th of March,
Strong community support for the 32nd Annual Tatura 100 Lap Challenge
The 32nd Annual 100 Lap Challenge was held on Saturday 28 February 2026 at the Tatura Swimming Pool, bringing the community together to raise funds for Tatura Hospital and Parkvilla Aged Care Facility. Read more
Monday 16th of March,
Converge on the Goulburn is almost here with a vibrant 2026 program
Council has officially launched the program for Converge on the Goulburn 2026, inviting the community to discover what is on offer when the much-loved festival returns on Saturday 21 March from 2pm to 9pm at Victoria Park Lake in Shepparton. Read more
Monday 16th of March,
Expressions of Interest open for first GV Home Energy Expo
Council is inviting local businesses, community groups and organisations to submit Expressions of Interest to be part of the first GV Home Energy Expo. Read more
Friday 13th of March,
Marungi Street Drainage Project Update
We are pleased to advise that work to upgrade the stormwater drainage network from the Marungi / Nixon Street intersection through to Knight Street Shepparton is progressing well. Read more
Thursday 12th of March,
Upcoming Community Satisfaction Survey in Greater Shepparton
Council is encouraging residents to share their thoughts on Council and its services through the third quarter Local Government Community Satisfaction Survey. Read more
Tuesday 10th of March,
Road patching works across Shepparton and Mooroopna
Council wishes to advise that road patching works are programmed for several streets and roads throughout Shepparton and Mooroopna on Saturday 14 March 2026. Read more
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More Events in Greater Shepparton
Saturday 21st of March,
Shepparton Arts Festival Raffia Weaving Workshop @ Kaiela Arts
Weaving is a knowledge passed down through generations, strengthening identity, kinship and ties to Country. Read more
Friday 20th of March, – to Sunday 29th of March,
DANAË
An installation of thousands of plastic gold coins reimagines the myth of Danaë and Zeus. The work critiques how narratives of male authority and economic control continue to shape visibility, consent,… Read more
Friday 20th of March, – to Sunday 29th of March,
Shepparton Arts Festival Hub
The 'Festival Hub' is the heart of the 10-day Shepparton Arts Festival, with a welcoming exhibition space & an eclectic events program. Drop in for the exhibitions & stay for the workshops, performances,… Read more
Saturday 21st of March,
Pedal Boats at Converge
Activities in the Park will be at Converge with Pedal Boats and lots of games. Read more
Friday 20th of March, – to Sunday 29th of March,
Connection to Place
Jacqui Francis in collaboration with Goulburn Valley School Communities. Discover the artistic talents of Goulburn Valley schools at the Connected School Communities Art Exhibit 2026. Read more
Thursday 19th of March,
Soccer - Come and Try
Shepparton Junior Soccer Association is hosting Soccer Come and Try sessions designed for boys and girls who want to give the game a go. Read more
See All Events