Children's Services Policy, Practice and Procedural Guidelines

Guide To The National Quality Framework

The Guide to the National Quality Framework (NQF) is to be used as a reference tool by all Greater Shepparton City Council Children's Services to guide their services individual practices.

Guide to the National Quality Framework (NQF)

Our philosophy

Service Colour Codes

All Services
Long Day Care
Occasional Care
Three-Year-Old Kindergarten
Four-Year-Old Kindergarten


1. Enrolment And Orientation

2. Determining The Responsible Person Present At The Service

3. Concerns And Complaints

4. Safe Sleep and Rest Practices

5. Interactions And Relationships With Children

6. Emergency Situations

7. Excursions

8. Fees

9. Incident, Injury, Trauma And Illness Procedures

10. Administration Of First Aid

11. Dealing With Infectious Diseases

12. Transportation

13. Medical Conditions

14. Nutrition/ Food/ Beverages/Dietary Requirements

20. Students, Volunteers And Visitors

21. Governance And Managment Of The Services


Resources and templates

View resources and template documents