Important contacts and resources

Council is working with Emergency Services to monitor and respond to the current flood impacts.
Council is working with Emergency Services to monitor and respond to the current flood impacts.

For life threatening emergencies call ‘000', otherwise check here for official sources of information, wellbeing support, emergency broadcasters and other relief agencies.

For all life threatening emergencies call ‘000'.

Important contacts

  • Victorian State Emergency Service (VICSES)  
    For flood or storm emergency assistance, call the VICSES on 132 500 or visit the Victorian SES FloodSafe website.
  • Bureau of Meteorology
    For current weather warnings visit the Bureau of Meteorology website. Flood Warning - Goulburn River / River Height Bulletin
  • Vic Emergency App
    Visit the Vic Emergency website to find emergency information and warnings. You can also access preparedness and recovery information related to emergencies
  • VicEmergency Hotline
    The VicEmergency Hotline provides information during and after major incidents. For the VicEmergency Hotline, call 1800 226 226. If you are deaf, hard of hearing or have a speech impairment, you can contact VicEmergency Hotline through National Relay Service on 1800 555 677. If you don't speak English, call the Translating and Interpreting Service on 131 450.
  • Greater Shepparton City Council
    Call 03 5832 9700.
  • Goulburn Valley Water 
    Call 1800 45 45 00 or visit the GV Water website.
  • Goulburn Murray Water
    Call 1800 064 184 or visit the G-M Water website.
  • Goulburn Broken Catchment Management Authority
    Call 03 5820 1100 or visit the GBCMA website.
  • VicRoads
    Live traffic conditions including closures and alerts call 1300 659 217 or visit the VicRoads website. VicRoads 24 hour Traffic Hazard Report & Advisory Service 131 170
  • School Closures
    Department of Education and Early Childhood Development.
  • Vic Emergency: Recovering from Floods
    The Vic Emergency website provides information on accommodation and financial support and health and wellbeing advice.

Wellbeing support

Looking After Ourselves and Others

Support services for flood affected communities in Greater Shepparton

PDF, 208 KB

Emergency broadcasters

The Victorian government has formal arrangements with a number of media outlets to broadcast emergency warnings and information to the community.

During emergencies, the stations listed in the link below, as well as SKY NEWS television (including website), will broadcast information which will help you make decisions based on the advice of emergency services.

  • ABC Local 97.7 FM
  • Triple M Goulburn Valley 95.3 FM
  • Hit Goulburn Valley 96.9 FM

Australian Red Cross

The Australian Red Cross offers a range of valuable resources designed to help people to better prepare, respond to and recover from emergencies.

Resources are available for households, seniors, people with disabilities, parents of young children, psychosocial preparedness and coping with anniversaries.