As of close of business on Thursday 27 May 2021 the following arrangements will be in place. For more detailed information, please visit our Changes to Council Services page.
Closed Facilities
- Aquamoves
- Customer Service (more information below)
- Eastbank and Westside including Eastbank Cafe
- Greater Shepparton Business Centre
- GV Libraries
- KidsTown (indoor facilities and cafe)
- Resale Shop at Shepparton Resource Recovery Centre
- Senior Citizens facilities
- Shepparton Art Museum
- Shepparton Sports Stadium
- Tatura Park Exhibition and Events Complex
- Visitor Centre
Operating with Restrictions
- Animal Shelter
- Maternal and Child Health Services
- Saleyards
- Victoria Park Lake Caravan Park
Open
- Aerodrome
- Botanic Gardens
- Family Day Care
- Immunisation sessions
- KidsTown (outdoor area only)
- Kindergartens
- Long Day Care
- Meals on Wheels
- Parks and Recreation Reserves – Please note that Recreation Reserves and Sports Fields are closed for sporting events/fixtures.
- Playgrounds
- Public Toilets
- Resource Recovery Centres
- Sharps disposal – collection service available
- Skateparks
Customer Service
Council’s offices will be closed to the public as of Friday 28 May until, and including, Thursday 3 June or unless further direction is given by the Victorian Government.
Our Customer Service team will continue to assist you via:
- Calling 5832 9700 Monday to Friday from 8:15am to 5:00pm
- Emailing via council@shepparton.vic.gov.au
- Submitting a request via our website
- Applications and payment of animal registration renewal payments, application payments, debtor recipient, infringements, licensing and rates payments via:
- 1300 181 767; or
- Council’s website; or
- Via BPay, Post Office or online banking
- New animal registrations that do not require payment (ie, animals under 6 months of age) or that you are wanting to pay via cheque or money order, and Disabled Parking permit applications/renewals can be dropped into our after-hours chute and once processed we will contact you.
More information on restrictions for regional Victoria can be found here: dhhs.vic.gov.au/coronavirus
