Please note: this is an archived news article release
This article was published on Monday, 14 September, 2020. The information contained within may be out of date or inaccurate. News articles and media releases older than 60 days are archived for future reference.
Posted on Monday 14th of September, 2020,
The first quarter 2020/21 Local Government Community Satisfaction Survey, on behalf of Greater Shepparton City Council, will begin today, Monday 14 September, before concluding on Monday 5 October.
The Local Government Community Satisfaction Survey provides residents an opportunity to have their say on the performance of Council against a number of measures.
The Community Satisfaction Survey is conducted by Computer Assisted Telephone Interviewing (CATI) as a representative random probability survey of residents aged 18+ years in the Greater Shepparton municipality. All responses are confidential and grouped with others.
Research resource company Thinkfield will again conduct the phone surveys.
Feedback is given on topics such as overall Council performance, overall Council direction, advocacy, roads, waste, events, sports fields and more.
Council Director Corporate Services, Chris Teitzel, said the survey is an important measure for Council to understand whether it is meeting community expectations of the services it provides.
“The survey aims to gather impressions on a number of services, facilities and activities Council provides,” Mr Teitzel said.
“COVID-19 has impacted our ability to deliver some of the services the community has become accustomed to. We have worked with government restrictions to maintain as high level of business continuity as possible, but we look forward to feedback on this.
“The survey provides insight into ways Council can improve service delivery, and all information gathered will be used to provide ongoing improvements for Greater Shepparton.
Residents who receive a phone call can be assured this is a legitimate survey conducted on behalf of Greater Shepparton City Council.
More News from Greater Shepparton
Thursday 4th of September,
Expressions of Interest open for Greater Shepparton LGBTIQA+ Advisory Committee
Greater Shepparton City Council is inviting LGBTIQA+ community members, local organisations, and allies to express their interest in joining the LGBTIQA+ Advisory Committee. Read more
Thursday 4th of September,
One vision, three plans – Final chance to have your say on Greater Shepparton’s future
There is only a few days left for the community to have their say on three of Greater Shepparton City Council’s largest and most important strategic documents – the Draft Council Plan 2025–2029, Draft Asset Plan 2025–2035 (including the Asset Management… Read more
Thursday 4th of September,
Emerging leaders shine at 2025 Community Leadership Program graduation
Greater Shepparton City Council proudly celebrated the graduation of the 2025 Community Leadership Program cohort at a special event held on Wednesday 3 September 2025 in Shepparton. Read more
Tuesday 2nd of September,
Free Graffiti removal kits available for Greater Shepparton residents
Greater Shepparton City Council is reminding residents and business owners that free graffiti removal kits are available through the Wipeout Graffiti Removal Kit Program, a joint initiative between Council and Victoria Police. Read more
Tuesday 2nd of September,
Celebrate Tatura’s new Skate Park and Basketball Court with Dunk & Skate event
Greater Shepparton City Council is inviting the community to come together on Monday 22 September from 10.30am to 1.30pm at Memorial Place, Tatura, for the Dunk & Skate event to celebrate the new Skate Park and Basketball Court. Read more
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Stay active this spring with the Activities in the Park program
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More Events in Greater Shepparton
Thursday 4th of September,
Women's Health Week at Shepparton Library - Menopause and Perimenopause
Women's Health Week information session with Dr Margreet Stegeman. Read more
Saturday 6th of September,
Life Drawing: Shepparton Art Museum at Mitchelton Estate
Over the 90-minute session, Preston will guide you through a series of exercises as you capture the poses of a nude life model using a range of drawing materials, from crayon to charcoal. Read more
Tuesday 9th of September,
3D printing basics – From zero to hero
Learn how to 3D print small objects from key chains to fridge magnets. This is a beginner level session. Read more
Tuesday 9th of September,
Riverlinks and Promac Productions present PAVAROTTI : KING OF THE HIGH C -- AN AFTERNOON DELIGHT
Promac Productions are delighted to be touring to the Eastbank Centre their new production which contains all the hits and highlights of the Greatest tenor of our Century , Luciano Pavarotti. View on Riverlinks
Wednesday 10th of September,
Sacred Heart Primary School Tatura - Museum Mayhem -- The Mercy Quest
Three students take a wrong turn on the museum excursion to find themselves lost among the exhibits. To find a way out they must rely on each other & the Mercy values! View on Riverlinks
Tuesday 9th of September,
Tech 000 Drop In Session - Tech Help at Shepparton Library
Tech Help - Every Tuesday! Read more
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