Please note: this is an archived news article release

This article was published on Tuesday, 24 March, 2020. The information contained within may be out of date or inaccurate. News articles and media releases older than 60 days are archived for future reference.

COVID-19 update on Council Services and Programs

In adhering to the latest direction from the State Government regarding the shutdown of non-essential activity across the state to combat the spread of COVID-19, from 5pm Tuesday 24 March 2020, the following changes are required to Council’s services to slow the spread of COVID-19 while maintaining a level of business continuity.

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"Council needs to continue to deliver important services to our community, especially those more vulnerable,” said Greater Shepparton City Council Mayor, Cr Seema Abdullah. “We appreciate how difficult this is for many people in our community and we thank you for understanding that we cannot operate as usual during this time.”

“Our operations are dependent on staff being available to deliver services to the community so it is important that we minimise meetings and other unnecessary contact. It is critical to understand the Council is still open for business however we encourage the use of alternative ways to contact us whether phone, email or even over social media. We will continue to deliver a high level of service, it will just be in a different way for the time being,” she said.

“If you have elderly or vulnerable neighbours please leave a note in their mailbox or at the front door to make sure they are ok and have access to food, medication and other supplies,” said Cr Abdullah. “We also encourage our community to continue to be active and stay connected with others during this period, whether it’s via phone or social media.”

“As we need to respond to this ever changing situation Council is consistently sharing important information via social media and our website as it comes to hand, and we are working closely with local media to ensure messaging is timely.”

“We encourage members of our community to be both careful and calm,” suggests Cr Abdullah. “I encourage people to maintain good hygiene practices, give your hands a good wash in soapy water, and remain at home if possible or if feeling unwell. To keep yourselves up to date with COVID-19 please visit the Department of Health and Human Services website”.

https://www.dhhs.vic.gov.au/coronavirus