Council encourages residents to learn more about road and traffic light management

While Council looks after a large network of local roads, some roads in the region, such as major highways and arterial roads, are managed by Transport Victoria (formerly VicRoads).

A similar arrangement applies to traffic lights. Council does not install, repair or control permanent traffic signals. The Department of Transport and Planning (DTP) is responsible for the planning, approval, installation, operation and maintenance of traffic lights.

Acting Director of Infrastructure, Janelle Bunfield, said helping residents understand who is responsible for local infrastructure makes it easier to have issues addressed.

“Not all roads are managed by Council, and that can sometimes cause confusion when something goes wrong,” she said.

“We’ve made it simple for residents to check who is responsible for what road and report the issue through the right channel, so it can be fixed as quickly as possible.”

Once a local road issue is reported to Council, it is prioritised based on regular inspection data, safety risk, traffic volume, and the overall condition of the road network.

Council is responsible for maintaining more than 1,200 kilometres of sealed roads across Greater Shepparton, delivering both routine maintenance such as pothole repairs and street sweeping, as well as larger-scale works including resurfacing, full reconstructions, and emergency repairs following severe weather events.

Residents can visit shepp.city/road-maintenance to find out whether a road is managed by Council or Transport Victoria.

For more information about traffic lights and other infrastructure responsibilities, residents are encouraged to visit shepp.city/trafficlights. By understanding who manages each asset and reporting issues through the appropriate channel, problems can be resolved more efficiently.

To find out who maintains your road, learn more about the road maintenance process, or report an issue online, visit shepp.city/roads-and-traffic.

For further information, please call Council on 5832 9700 or email council@shepparton.vic.gov.au.