Shepparton Animal Shelter

The Shepparton Animal Shelter is Council owned and operated and cares for over 2,000 lost and surrendered animals per year, including cats, dogs, guinea pigs, rabbits, ferrets, and various livestock including sheep, pigs, horses, poultry and cattle.

Animal Shelter Christmas Hours

TThe Shepparton Animal Shelter will close early on Thursday 20th of December 2018 at 3:00pm. It will then close for Christmas at midday on Friday 21 December 2018 and re-open at 9.00am Wednesday 2 January 2019.

Shelter staff will continue to care for all animals at the Shelter during this period.

For any Shelter enquiries during this time, please call the After Hours service on 03 5832 9700. If you have lost your animal or believe your animal may be at the Animal Shelter, please leave your details with the after hour’s service. If your animal is at the shelter, staff will contact you to arrange an appointment if required. 

Animals are cared for at the Shepparton Animal Shelter while Council staff attempt to find their owners. If no owner can be found, animals are assessed for their health and temperament, and then made available for adoption.

In addition to housing animals, Council’s Shelter is also used for the storage of impounded goods under Council's Local Laws, which can include abandoned vehicles, A-frame signs and shopping trolleys.

Location

125 Wanganui Road, Shepparton

Phone

(03) 5832 9700

Open Hours

The Shelter is open from 8.15am to 4.30pm, Monday to Friday (closed Saturday / Sunday and public holidays). Animal Shelter staff are busy caring for the animals at the shelter, so if you wish to visit to search for your lost pet or meet an animal available for adoption, please contact the Animal Shelter to make an appointment.

Lost or Missing Animals

If your pet is lost, please call the Shepparton Animal Shelter to report your animal missing. You are also welcome to attend the Shepparton Animal Shelter during opening hours.

Click here to see if your pet is currently in our Shelter.

Pets for Adoption

Click here to view the pets we currently have available for adoption.

The Shepparton Animal Shelter is an ideal place to visit if you are looking for a new animal addition to the family. The Shepparton Animal Shelter runs a very successful rehousing program for any lost animals looking for their forever homes.

Surrendered animals, or lost animals that are not claimed by their owners, enter the adoption process, which involves a veterinary assessment and behaviour review. All dogs and cats adopted will be vaccinated, microchipped, desexed and treated for worms and fleas.

Behaviour Assessment

The behaviour assessment aims to create a ‘snap shot’ of an animal’s behaviour whilst at the Shepparton Animal Shelter. While every effort is made to accurately describe an animal’s behaviour, an animal may behave differently in its new home environment. If you have any concerns with a animal that you have adopted from the Shepparton Animal Shelter, do not hesitate to contact the Shelter for advice.

Veterinary Assessment

Every animal available for adoption has undertaken a veterinary assessment to identify any current veterinary conditions or injuries. While an identified condition may not prevent the animal from being adopted, an ongoing condition may increase ongoing veterinary bills or may decrease the animal's predicted life span. We make every effort to accurately inform a potential adopter of any known conditions and the potential impact on the animal's future. If an animal has an ongoing veterinary condition, please consider carefully how the condition or issue will impact on you, before agreeing to adopt.

Adoption Process

If you find an animal available for adoption on the website, please contact the Greater Shepparton Animal Shelter on 03 5832 9700 to register your interest in adoption. If the animal is available, the animal can be placed on hold for a maximum of 48 hours, until an appointment can be made for you to attend the Shepparton Animal Shelter for a ‘meet and greet’. A ‘meet and greet’ can take approximately 30 minutes, and it is recommended that:

  • All family members that will live in the same home attend the Shelter to meet the potential new pet.
  • If you already have a dog (or dogs), bring them along to ensure that they will get along with a potential new dog. Please ensure that your dog is currently vaccinated at least 14 days prior to visiting the Shepparton Animal Shelter.

If the ‘meet and greet’ is successful and you decide to adopt, then you will need to:

  • complete the adoption paperwork
  • pay the adoption fee.
  • If you have more than two dogs or two cats, you'll need to provide evidence of a Local Laws Excess Animal Permit or Planning Permit obtained from your local Council.
  • If you rent, you'll need to provide written evidence that your landlord is happy for you to have a dog or cat at your home.

Please note that a person cannot adopt an animal on behalf of another person. Only the animal's new owner is able to complete the paperwork to ensure that the new owner is fully aware and able to fulfill the animal's welfare and care requirements.

Once all documentation and payment is complete, the animal will be booked in for any veterinary procedures required. If the animal requires desexing, the animal is booked in the following Wednesday. The animal will then be available for collection the following day.

We aim to get the animal into its new home as quickly as possible. Upon collection of your new family member, you will be provided with:

  • Vaccination Certificate
  • Desexing Certificate
  • Microchip Certificate and Central Animal Records tag
  • Information booklet
  • Council registration for the current registration period if it will live in the Greater Shepparton City Council area.

Please note that if you live outside of the Greater Shepparton City Council, you will be required to register your new animal with your local council. The Shepparton Animal Shelter is required by law to notify your local council of the adoption.

Adoption Guarantee

The Shepparton Animal Shelter offers the following adoption guarantee in accordance with the Code of Practice for the management of dogs and cats in shelters and pounds. 

If a dog, puppy, cat or kitten is not acceptable to a purchaser because of health, physical or other reasons (excluding accidents), which is supported by a statement from a veterinary practitioner, within seven days of purchase, the Animal Shelter will accept the animal back and refund the purchase price of the animal.

If a dog, puppy, cat or kitten is returned within three days for any other reason, the Animal Shelter will refund 75% of the purchase price or offer a replacement animal with the same guarantee.

If a dog, puppy, cat or kitten dies or is euthanased as a result of a disease that is traceable to the point of sale, the Animal Shelter will refund the purchase price or offer a replacement animal with the same guarantee.

If you wish to return an animal for any reason outside of the Adoption Guarantee period, the Shepparton Animal Shelter will accept the animal free of charge.

Shelter Fees

Fees are current for 2018/2019

Animal Adoption Fees

  • Dogs
    • Dog under 6 months: $412
    • Dog 6 months - 7 years: $320
    • Dog 7+ years: $100
  • Cats
    • Cats and kittens: $100
  • Livestock
    • Public tender
  • Small animals (rabbits, guinea pigs, ferrets)
    • Price on application

Impound Release Fees

  • Cats and Dogs
    • Release fee per animal: $90
    • Sustenance fee per day: $24
  • Cattle
    • Release fee per animal: $85
    • Sustenance fee per animal per day: $40
    • Transport: To be advised
  • Horses
    • Release fee per animal: $215
    • Sustenance fee per animal per day: $40
    • Transport: To be advised
  • Medium animals (sheep, goats, pigs etc)
    • Release and sustenance fee per animal per day: $11
    • Transport: To be advised

Surrender

The Shepparton Animal Shelter cares for those animals in the municipality where the owner is unable or unwilling to care for their pet. To assist with the costs of caring for a surrendered animal, the Shepparton Animal Shelter requests a donation when possible.

However, even if you are unable to make a donation, we will accept a surrendered animal for any reason from within our municipality. If you wish to surrender your animal to the Shepparton Animal Shelter, please contact us via telephone on (03) 5832 9700.

Euthanasia

The Shepparton Animal Shelter accepts an animal surrendered for euthanasia where the owner is unable to arrange for a veterinarian to euthanase the animal. The animal may have attacked a person or may have an injury or illness where the animal is in pain. To assist with the costs of euthanasia by a veterinarian, the Shepparton Animal Shelter requests a donation of $50 per animal when possible. If you wish to surrender your animal to the Shepparton Animal Shelter, please contact us via telephone on (03) 5832 9700 to discuss your situation.

Domestic Animals Act 1994 and Impounding of Livestock Act 1994

Under state law, the Domestic Animals Act 1994 and the Impounding of Livestock Act 1994, there are a number of offences that an owner may commit regarding their dog, cat or livestock. Offences may relate to Council registration, animals wandering or animals' behaviour. If an offence has been committed, infringement notices and/or court action may be commenced.

Registration – Cats and Dogs

See our Animal Registrations page for fees and charges.

Cat Trap Hire

See our Nuisance Cats page for fees and charges.

Impounded Vehicle Release Fees

See our Impounded Vehicles page for fees and charges.

Become an Animal Foster Carer

Some of the animals that enter the Shepparton Animal Shelter require a little bit of extra love and help before they can be adopted into their forever homes.

Click here to learn about becoming an animal foster carer.

Work Experience

If you're currently completing a TAFE or University qualification with animals and require placement in an animal shelter environment, you can apply for a work experience placement at Shepparton Animal Shelter.

Click here to learn more about work experience at Shepparton Animal Shelter.

Statistics

Click here to see statistics about the Shepparton Animal Shelter's rehousing and euthanasia rates.