Need help recovering from the floods? This page contains flood recovery assistance information, contacts and links to get you back on your feet.

Windermere Flood Services Support Line:
1800 560 760

If you have been affected by the October 2022 flood, you can receive support for a range of clean-up services, finding a place to stay and financial, mental health and other support.
Open from 8:30am to 5pm, Monday to Friday. Closed weekends and public holidays. Press ‘9’ for an interpreter.

Your health and safety

Information in other languages

Videos from recent events and presentations

If you need access to a reliable internet connection or WiFi, and a computer to watch this video, we encourage you to visit your closest library, or get in touch with your nearest Neighbourhood House/Community Centre.

Farmers Day Out

Farmers Day Out was generously funded by the Australian and Victorian Governments in response to the October 2022 flood event which impacted communities in Greater Shepparton.

It was an engaging evening with over 70 community members in attendance. Agronomist Sinead Barker from Meridian Agriculture delivered an insightful presentation covering topics like:

  • How to better prepare paddocks and livestock ahead of time for flood events.
  • The importance of animal welfare after floods.
  • How to identify weeds and strategies to control them after flood events.
  • Strategies for pasture recovery and replanting of pasture including species selection.

You can watch the video of Sinead Barker above. Subtitles in multiple languages are available in Arabic (عربى), Punjabi (ਪੰਜਾਬੀ), Malay (Bahasa Melayu), Swahili (Kiswahili) by clicking the ⚙ Settings button on the video. 

Dr Rob Gordon: Recovering after a disaster
10 February 2024

Dr. Rob Gordon returned to Greater Shepparton to share a roast dinner with Bunbartha and surrounding residents at the Tallygaroopna Recreation Reserve. This was an outcome of the Bunbartha Community Recovery Committee and the need to identify and understand the aspects of recovery that we can't see.

We had just under 50 residents attend Rob's presentation which covered recovery themes including:

  • Social capital being your greatest asset in recovery
  • Making decisions in a strong adrenaline state
  • The necessity of pleasure, and leisure in recovery
  • Connecting back to your values and routines in the face of disruption

You can watch the video of Dr. Rob above. Subtitles in multiple languages are available in Arabic (عربى), Punjabi (ਪੰਜਾਬੀ), Malay (Bahasa Melayu), Swahili (Kiswahili) by clicking the ⚙ Settings button on the video. 

An Evening with Dr Rob Gordon
2 November 2023

We were very pleased to welcome Dr. Rob Gordon to Greater Shepparton in November 2023, a distinguished clinical psychologist and renowned expert in helping traumatized communities recover after disasters, to address Community Recovery Support Teams and local organisations.

The event provided an opportunity for reflection, healing, and guidance. Dr. Gordon covered essential flood/emergency recovery topics like:

  • Handling anniversaries
  • Navigating the second year of recovery
  • Preparing for potential future events
  • Supporting community on this journey.

Watch the video of Dr Rob above. Subtitles are available in Arabic (عربى), Punjabi (ਪੰਜਾਬੀ), Malay (Bahasa Melayu), Swahili (Kiswahili) by clicking the  Settings button on the video.

Stay Connected

Follow the Resilience in Recovery Facebook Page for regular updates on the Greater Shepparton flood recovery program including information, resources, activities, and stories of resilience.

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Have your say

No two experiences are the same, and peoples needs can be quite different, therefore it's essential this recovery program reflects your town, and Greater Shepparton.

Please consider taking part in one of our surveys on Shaping Greater Shepp to make our program even better.

Shaping Greater Shepp

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